Privacy notice

Last updated: 14 October 2026

This notice explains how Mondli Projects SA (PTY) LTD ("we", "us") handles personal information collected through this website and when you contact us for a quote. We follow the Protection of Personal Information Act, 2013 (POPIA).

Who is responsible

Mondli Projects SA (PTY) LTD is the responsible party for your personal information. Our Information Officer is the director of the company. You can reach us on 076 030 6591 by phone or WhatsApp.

What we collect

When you use the quote form, it prepares a WhatsApp message containing:

• your name and phone number, so we can contact you;
• the service you need, your suburb or town (optional) and any project details you choose to write, so we can prepare a quote.

The form does not send anything to this website or store it anywhere. The message only reaches us when you press send in WhatsApp. If you call, WhatsApp or message us on Facebook directly, we receive whatever you share in that conversation.

Why we use it

We use your details only to respond to your enquiry, arrange a site visit, give you a quote and, if you go ahead, carry out and invoice the work. We rely on your consent (the tick box on the form) and, once you accept a quote, on the need to perform our agreement with you. We do not use your details for marketing and we do not sell them.

Who we share it with

We do not share your information with anyone else, except where the law requires it. Messages you send us travel through WhatsApp (Meta Platforms) or Facebook, and their own privacy policies apply to those services.

How long we keep it

If you do not go ahead with a quote, we delete your enquiry within 12 months. If you become a client, we keep job and invoice records for as long as tax law requires (generally five years), then delete them.

Cookies and tracking

This website does not set cookies and does not use analytics, advertising or tracking tools. Our fonts and images are served from this website itself. Links to WhatsApp and Facebook take you to those services, which may set their own cookies once you are there.

Keeping it safe

We keep enquiries on our business phone, which is protected with a passcode, and only our team can see them.

Your rights

Under POPIA you may ask us what personal information we hold about you, ask us to correct or delete it, or object to how we use it. Contact us on 076 030 6591. If you are not happy with our response, you can complain to the Information Regulator of South Africa at inforegulator.org.za.

Changes to this notice

If we change how we handle personal information, we will update this page and the date at the top.